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DART - Student Already Has a Device Checked Out

If you have entered the student's Name or ID number in Assign Student Device and they have a device checked out, you will see this screen:

checked out.png

This means the student has a device checked out from last year or from summer school.

  1. Tell the student "You already have a Chromebook checked out. Do you still have it at home?"
  2. If the student says YES, then say "Bring it back tomorrow and we will return it and check it back out to you."
    1. When that student returns the next day, check the device in using One Click Return instructions.
    2. Then check the same device out to them using the Assigning Student Device instructions.
    3. Ensure they have a label on both their Chromebook and Charger and they have a case . See Chromebook Labeling Procedures.
  3. If the student say NO:
    1. Click OK to get out of the screen
    2. Explain to the student "You are going to be charged $400 for this Chromebook. Are you sure you don't have it at home?"
    3. If they still want to to look, refer back to #2 above.
  4. If the student says they are OK with being charged the $400 for the Chromebook:
    1. Go to SDIRC-2
    2. Click One Click Lost / Stolen
      2023-07-26_11-50-06.png
    3. Type in the serial number of the lost Chromebook.
    4. Click Submit.  
      2023-07-26_11-45-42.png
  5. Click Lost
  6. Click Submit. This will mark the device lost and charge the $400 to the Fees in DART.

One the old device is marked lost, you may assign the student a new device using Assigning Student Device procedure.

If you would to give the student a paper to bring to parents, you may use the: